When choosing an electronic medical record (EMR) in the home health industry, one should ask what benefits are expected to come from having this EMR. HealthIT.gov lists many advantages of EMRs and each agency must prioritize those based on industry type and agency needs.
FocusChart prioritizes benefits of EMRs that are advantages within the home health industry.
Complete Patient Information
FocusChart allows for point of care functionality. Screen setup is the same from an office perspective as well as a field clinician perspective which makes teaching and understanding workflows easy for leadership. The system allows for real time updates as patient information is entered into the system so management can oversee productivity and efficiency of field staff. There is sync capability as well for agencies who prefer that option.
There is streamlined space for external documents to be housed so all information regarding a patient can be easily stored in one place – no need for paper charts!
Coordination of care is a priority focus in the home health industry; from ADRs to state surveys, coordination of services is being scrutinized. The Conditions of Participation, updated and effective January 13, 2018, clearly define the need for coordination of services in Condition of Participation 484.60.
FocusChart has built in technology to assist with coordination. The messaging center allows for communication between clinicians and office staff outside of patient specific charts. The coordination dashboard allows for easy summary and analysis of pertinent information about each patient. Specific care coordination notes in pages allow for easy and clear documentation of coordination that occurs. Also, template notes can be created and customized for agencies to track specific communication when needed. FocusChart staff are trained and able to help each agency through the customization process.
Legible, Complete Documentation
Top reasons for payment denials in home health is that documentation does not support skilled need or medical necessity. FocusChart helps support each agency and clinician in creating and documenting on a patient specific plan of care.
During the assessment of a patient, the clinician can easily create a focused care plan and home health plan of care while looking at the assessment side by side. During every routine visit for every discipline, the clinician can view the plan of care and ensure that documentation and care being provided follows the ordered plan of care for that specific patient.
Documentation for each discipline has been reviewed by experts in the industry and necessary documentation requires completion before the clinician can close the assessment. However, stops in documentation do not disrupt workflow within the assessment.
FocusChart staff and consultants work with each agency to train and answer questions specific to documentation. The goal of FocusChart is to have QUALITY documentation, not quantity. FocusChart partners with its clients to ensure training and understanding of this concept is established.
This is an ongoing partnership and relationship for FocusChart.
FocusChart has decreased the need for duplicate documentation and eliminated copy and paste documentation, per best practice that says copy and paste is not a good practice to involve in every day documentation.
A combination of decreased duplication, decreased excessive check boxes, increased individualization of the assessment, and documentation on the focused care plan alongside the assessment create an environment in which the clinicians can work more quickly and more efficiently. The workflow of FocusChart is intuitive.
Efficiency and Business Goals
FocusChart not only caters to the field clinician for efficiency, but also the back office and quality assurance (QA) workflows. Clinical Manager and QA tasks and workflows are easily managed off of unlimited customizable dashboards. These dashboards allow easy access to information. For example, documents in active status, visits in active status, order aging, orders and scheduling markers are just a few dashboards available.
The data collected in FocusChart allows for easy reports analysis. Example are clinician’s productivity reporting, average days to RAP or final bill a claim, and many other operational, clinical and financial reporting measures.
Because FocusChart has experienced staff and they partner with industry expert consultants, there are additional cost savings in terms of receiving expert advice, training, and recommended workflows within the system. The increased focus on compliance of documentation, orders, and dashboards reduce overall costs and loss of money from claim denials.
With many regulations and possibilities of loss of money on the horizon such as Value Based Purchasing, ADRs, Pre-Claim Review for Palmetto states and strict state surveyors, FocusChart has been vetted by expert clinicians with clinical, operational and financial knowledge to help your agency thrive and grow as desired.